Phoenix Energy Services - Customer Service Questionnaire

Customer Service Questionnaire

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Customer Service Questionnaire

FREE entry into our quarterly prize draw when you complete our Customer Satisfaction Questionnaire.

About you

Title

Forename

Surname

House Number

Street Name

Town

Postcode

Telephone Number

Email Address (if applicable)

Questionnaire

	Excellent	Very Good	Good	Average	Poor
What was your opinion of your first contact with Phoenix Energy Services?	What was your opinion of your first contact with Phoenix Energy Services?: Excellent	What was your opinion of your first contact with Phoenix Energy Services?: Very Good	What was your opinion of your first contact with Phoenix Energy Services?: Good	What was your opinion of your first contact with Phoenix Energy Services?: Average	What was your opinion of your first contact with Phoenix Energy Services?: Poor
What was your opinion of the advice over the telephone/correspondence received?	What was your opinion of the advice over the telephone/correspondence received?: Excellent	What was your opinion of the advice over the telephone/correspondence received?: Very Good	What was your opinion of the advice over the telephone/correspondence received?: Good	What was your opinion of the advice over the telephone/correspondence received?: Average	What was your opinion of the advice over the telephone/correspondence received?: Poor
How did you rate the time it took us to attend?	How did you rate the time it took us to attend?: Excellent	How did you rate the time it took us to attend?: Very Good	How did you rate the time it took us to attend?: Good	How did you rate the time it took us to attend?: Average	How did you rate the time it took us to attend?: Poor
How helpful and informative was the engineer who visisted you?	How helpful and informative was the engineer who visisted you?: Excellent	How helpful and informative was the engineer who visisted you?: Very Good	How helpful and informative was the engineer who visisted you?: Good	How helpful and informative was the engineer who visisted you?: Average	How helpful and informative was the engineer who visisted you?: Poor
Would you recommend us?	Would you recommend us?: Excellent	Would you recommend us?: Very Good	Would you recommend us?: Good	Would you recommend us?: Average	Would you recommend us?: Poor

Additional Comments

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