Phoenix Energy Services - Help & Advice

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Help & Advice

What does the Boiler Service include?

Our engineer will conduct a comprehensive 18 point inspection & service of your boiler to ensure that you have the utmost confidence in the efficiency and safety of your boiler.

If you have any additional gas appliances installed we can undertake a safety inspection for a small additional fee.    


What does the boiler service not include?

Your service does not include the cost of repairing the boiler or replacing parts to the boiler or any part of the central heating system; any additional works or repairs identified can be undertaken at reduced continuity time rates.


Can you service any type of boiler?

We service most common boiler makes & models including:

Alpha, Baxi, Biasi, Ferroli, Glow-worm, Halstaed, Ideal, Potterton, Sime, Vaillant, Vorkera, Worcester


How long does the service take?

The service will take approximately 45-60 minutes to complete.


How often should I have my gas boiler serviced?

Most manufacturers and the GAS SAFE Register recommend that you get your gas boiler serviced annually.


Why do I need to have my gas boiler serviced?

Having your boiler serviced annually helps to:

  • Insure your boiler is operating safely
  • Ensure the appliance is operating efficiently
  • Reduce the risk of an appliance breakdown in future
  • Ensure compliance with any warranty conditions from the manufacturer (if applicable).

Why use Phoenix Energy services?

All of our engineers are fully qualified professionally trained Gas Safe registered engineers with an in house technical support team; we carry an extensive range of spare parts and have access to all the major parts suppliers in Northern Ireland

In an Emergency...